Pet Cremation and Municipal Pickup in Saitama — Fees and How to Apply, 40 Cities

Last updated: August 8, 2026 (Re-checked against 792 official city pages nationwide)

This page contains affiliate links (PR).

Pick your city below to see the fee, how to apply, and whether the ashes come back, with a link to that city's official page.

  • We checked each of Saitama's 40 municipalities against its own official page (re-checked August 8, 2026)
  • Municipal pickup is communal cremation or burial as a rule, and ashes are not returned
  • If you want the ashes back, a private pet cremation service is the option

Besides a private cremation company, asking your municipality to take the body is another option when a pet dies. Below, we've summarized what each city in Saitama states on its official site. Neither option is objectively right — it's reasonable to choose based on whether getting the ashes back matters to you.

Pick your city

Fees, ash return, and what to do — by city

Fees and conditions come from each city's official page. Phone numbers can change, so open the official page from each card's button and call the number listed there.

Saitama (さいたま市)

Pickup ¥1,100 · Drop-off: call to confirm · Ashes not returned

Pickup
¥1,100
Drop-off
¥1,100 (not stated whether this is pickup or drop-off)
Ash return
No
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Saitama (さいたま市)'s official pagecity.saitama.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Kawagoe (川越市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup
Not stated on the official site
Drop-off
Under 10kg ¥7,000 / 10-25kg ¥14,000 / 25-60kg ¥21,000 (city residents; double for non-residents)
Ash return
Allowed (individual cremation, take-home)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Kawagoe (川越市)'s official pagecity.kawagoe.saitama.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Kawaguchi (川口市)

They can come collect it · Drop-off ¥4,380 · Ashes not returned

Pickup
¥5,520 (collection and transport ¥1,140 + disposal ¥4,380)
Drop-off
¥4,380
Ash return
Not allowed
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Kawaguchi (川口市)'s official pagecity.kawaguchi.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Koshigaya (越谷市)

Pickup: call to confirm · Drop-off available · Ash return available on request

Pickup
Not stated on the official site
Drop-off
Under 10kg: residents ¥8,000 / non-residents ¥16,000; 10-40kg: residents ¥16,000 / non-residents ¥32,000; 40-60kg: residents ¥24,000 / non-residents ¥48,000
Ash return
Allowed (ash collection and take-home available)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Koshigaya (越谷市)'s official pagecity.koshigaya.saitama.jp (in Japanese, checked July–August 2026)

If you want to be there to say goodbye

Kumagaya (熊谷市)

Not stated on the official page — call the office to confirm

Pickup
Can be placed in a cardboard box and put out at the collection point on burnable waste day (fee not stated on the official site; effectively free)
Drop-off
Can be brought directly to Osato Wide-Area Kumagaya Sanitation Center or Osato Wide-Area Konan Cleaning Center (under 10kg only; fee not stated on the official site)
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Kumagaya (熊谷市)'s official pagecity.kumagaya.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Gyoda (行田市)

No pickup service · Drop-off available · Ash return available on request

Pickup
No (drop-off only)
Drop-off
Small (under 5kg): individual ¥7,000 per animal, communal ¥3,500 per animal (varies by weight, cremation type, and resident/non-resident status)
Ash return
Available on request (ash collection possible with individual cremation; not with communal cremation)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Gyoda (行田市)'s official pagecity.gyoda.lg.jp (in Japanese, checked July–August 2026)

If you want to be there to say goodbye

Chichibu (秩父市)

No pickup service · Drop-off available · Ashes not returned

Pickup
No (drop-off only)
Drop-off
¥2,000 (under 5kg) to ¥16,000 (40kg and over), varies by weight
Ash return
No (communal incineration, so ashes cannot be returned; those who want ash collection are referred to a private pet cemetery)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Chichibu (秩父市)'s official pagec-kouiki.jp(秩父広域市町村圏組合) (in Japanese, checked July–August 2026)

If you want to keep the ashes

Tokorozawa (所沢市)

Pickup ¥1,100 · Drop-off ¥550 · Ashes not returned

Pickup
¥1,100
Drop-off
¥550
Ash return
No (processed as waste, so ashes are not handed over)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Tokorozawa (所沢市)'s official pagecity.tokorozawa.saitama.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Hanno (飯能市)

Fee not verified — call the office to confirm

Pickup
Not verified
Drop-off
Not verified
Ash return
Not verified
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Hanno (飯能市)'s official page- (in Japanese, checked July–August 2026)

If you want to keep the ashes

Kazo (加須市)

Pickup: call to confirm · Drop-off available · Ashes not returned

Pickup
Not verified
Drop-off
Under 10kg: individual cremation ¥6,000 / communal cremation ¥3,000 (within the union's service area, varies by weight; more than double outside the area)
Ash return
Available on request (ash collection possible with individual cremation if you bring an urn; not returned with communal cremation)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Kazo (加須市)'s official pagememorial-tone.jp(広域利根斎場組合、加須市公式ページから案内) (in Japanese, checked July–August 2026)

If you want to keep the ashes

Honjo (本庄市)

Fee not verified — call the office to confirm

Pickup
Not verified
Drop-off
Not verified
Ash return
Not verified
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Honjo (本庄市)'s official page- (in Japanese, checked July–August 2026)

If you want to keep the ashes

Higashimatsuyama (東松山市)

They can come collect it · Drop-off available · Ashes not returned

Pickup
Pickup service ¥610 per animal (collection outside the building only)
Drop-off
Free drop-off at Clean Center
Ash return
Not allowed (processed as general waste, incinerated with combustibles; ashes cannot be handed over)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Higashimatsuyama (東松山市)'s official pagecity.higashimatsuyama.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Kasukabe (春日部市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site (only contact information for the Saikatsu Crematorium Association and two private companies)
Drop-off
Not stated on the official site
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Kasukabe (春日部市)'s official pagecity.kasukabe.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Sayama (狭山市)

Not stated on the official page — call the office to confirm

Pickup
Pickup available by contacting Okutomi Environmental Center (fee not stated on the official site)
Drop-off
Drop-off allowed at Inariyama Environmental Center or Okutomi Environmental Center (fee not stated on the official site)
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Sayama (狭山市)'s official pagecity.sayama.saitama.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Hanyu (羽生市)

No pickup service · Drop-off: call to confirm · Ash return: call to confirm

Pickup
No (drop-off only)
Drop-off
Accepted if brought directly to the Cleaning Center (pack in a bag or cardboard box; fee not stated on the official site)
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Hanyu (羽生市)'s official pagecity.hanyu.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Konosu (鴻巣市)

No pickup service · Drop-off available · Ashes not returned

Pickup
No (drop-off only)
Drop-off
Under 5kg, residents within the service area: individual cremation ¥6,300 / communal cremation ¥3,150 (varies by weight and residency)
Ash return
Available on request (ashes returned with individual cremation; not with communal cremation)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Konosu (鴻巣市)'s official pagemizuho-kasou.com(埼玉県央広域事務組合、鴻巣市公式ページから案内) (in Japanese, checked July–August 2026)

If you want to keep the ashes

Fukaya (深谷市)

They can come collect it · Drop-off available · Ash return available on request

Pickup
Remains on your own property can be placed in a cardboard box labeled 'cat,' etc., and put out at the collection point as burnable waste (effectively free)
Drop-off
Reservation-based pet cremation at Fukaokaen (crematorium): individual cremation (small) residents ¥6,000 / communal cremation (small) residents ¥3,000 (separate fees set for medium and large animals)
Ash return
Available on request (if individual cremation is selected, ash-picking and take-home are possible; ashes cannot be returned for communal cremation)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Fukaya (深谷市)'s official pagecity.fukaya.saitama.jp (in Japanese, checked July–August 2026)

If you want to be there to say goodbye

Ageo (上尾市)

They can come collect it · Drop-off available · Ash return available on request

Pickup
¥700 per animal, plus a ¥1,300 collection and transport fee per pickup location (Environment Center)
Drop-off
¥700 per animal (self-transport to the Environment Center)
Ash return
Communal cremation at the Environmental Center does not allow return of ashes. Individual cremation at Ageo-Ina Crematorium Tsutsujien allows return of ashes (communal cremation there does not allow return of ashes; reservation required; contact the office for fees).
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Ageo (上尾市)'s official pagecity.ageo.lg.jp (in Japanese, checked July–August 2026)

If you want to be there to say goodbye

Soka (草加市)

They can come collect it · Drop-off: call to confirm · Ashes not returned

Pickup
¥7,700 per animal (collected in cash at pickup)
Drop-off
Not stated on the official site
Ash return
Not allowed (communal cremation, so ashes cannot be returned after cremation)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Soka (草加市)'s official pagecity.soka.saitama.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Warabi (蕨市)

They can come collect it · Drop-off: call to confirm · Ashes not returned

Pickup
¥3,300 per animal (processing fee; staff come to your home to pick up the body)
Drop-off
Not stated on the official site
Ash return
Not allowed (ashes cannot be returned after cremation)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Warabi (蕨市)'s official pagecity.warabi.saitama.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Toda (戸田市)

Pickup: call to confirm · Drop-off available · Ashes not returned

Pickup
Not stated on the official site
Drop-off
¥1,570 per animal (flat rate regardless of size)
Ash return
Not allowed (incinerated together with other animals, so ashes cannot be returned)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Toda (戸田市)'s official pagecity.toda.saitama.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Iruma (入間市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site
Drop-off
Not stated on the official site
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Iruma (入間市)'s official pagecity.iruma.saitama.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Asaka (朝霞市)

They can come collect it · Drop-off available · Ash return: call to confirm

Pickup
¥2,000 per animal (if you request pickup. Reception hours: Mon-Fri 8:30 am-5:15 pm, Sat 8:30 am-noon)
Drop-off
¥1,000 per animal (for direct drop-off. Reception hours: Mon-Fri 9:00-16:00, Sat 9:00-noon)
Ash return
Not stated on the official site (only guidance to consult a specialized pet cemetery if you wish for a memorial service)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Asaka (朝霞市)'s official pagecity.asaka.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Shiki (志木市)

They can come collect it · Drop-off available · Ash return: call to confirm

Pickup
¥2,100 per animal regardless of type or size. Paid when the remains are received.
Drop-off
Dogs ¥1,050 each, cats ¥420 each, other animals ¥210 per kilogram.
Ash return
Ashes cannot be returned.
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Shiki (志木市)'s official pagecity.shiki.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Wako (和光市)

They can come collect it · Drop-off available · Ash return: call to confirm

Pickup
Home pickup, ¥2,040 per animal
Drop-off
Direct drop-off at the Cleaning Center, ¥1,020 per animal
Ash return
Cremation is outsourced to a pet cemetery. Since communal cremation is followed by communal interment, ashes cannot be returned.
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Wako (和光市)'s official pagecity.wako.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Niiza (新座市)

They can come collect it · Drop-off available · Ash return: call to confirm

Pickup
Home pickup, ¥2,090 per animal regardless of type or size
Drop-off
Drop-off at Niiza Environmental Center. Dogs ¥1,050 per animal, cats ¥420 per animal, others ¥210 per kilogram
Ash return
Not stated on the official site (only guidance to consult a specialized pet cemetery if you wish for a memorial service)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Niiza (新座市)'s official pagecity.niiza.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Okegawa (桶川市)

They can come collect it · Drop-off available · Ash return: call to confirm

Pickup
Environmental Center pickup: under 5kg ¥3,850, under 25kg ¥5,950
Drop-off
Drop-off at the Environmental Center: under 5kg ¥3,150, under 25kg ¥5,250
Ash return
If handled through the Environmental Center, ashes of small animals cannot be returned. If handled through Kenou Mizuho Crematorium, ashes can be taken home with individual cremation, but not with communal cremation, since the crematorium processes them itself.
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Okegawa (桶川市)'s official pagecity.okegawa.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Kuki (久喜市)

Pickup: call to confirm · Drop-off available · Ashes not returned

Pickup
Not stated on the official site (for private land, collection/transport can be requested; contact the office for the fee)
Drop-off
¥550 (under 10kg) to ¥1,100 (10kg–under 30kg). Not accepted at 30kg or over.
Ash return
No (communal incineration, so ash collection is not possible; those who want ash collection should separately contact the Kōiki Tone Crematorium Association)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Kuki (久喜市)'s official pagecrt-kuki.miyashiro.saitama.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Kitamoto (北本市)

Pickup ¥600 · Drop-off available · Ash return: call to confirm

Pickup
¥600
Drop-off
Free (Saitama Chubu Environmental Center; advance registration required)
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Kitamoto (北本市)'s official pagecity.kitamoto.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Yashio (八潮市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site
Drop-off
Not stated on the official site
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Yashio (八潮市)'s official pagecity.yashio.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Fujimi (富士見市)

They can come collect it · Drop-off available · Ashes not returned

Pickup
Request pickup/drop-off by the city: small animals ¥2,200 per animal, medium/large animals ¥3,000 per animal
Drop-off
Self-transport to Niiza Environmental Center. Dogs ¥1,050 per animal, cats ¥420 per animal, others ¥210 per kilogram
Ash return
Not allowed (incinerated in bulk, so no ashes or remains are left. Those who need ashes are referred to the private facility "Shinonome no Sato.")
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Fujimi (富士見市)'s official pagecity.fujimi.saitama.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Misato (三郷市)

They can come collect it · Drop-off: call to confirm · Ash return: call to confirm

Pickup
The city collects the animal for communal cremation and communal burial. ¥7,000 per animal (paid)
Drop-off
Not stated on the official site
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Misato (三郷市)'s official pagecity.misato.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Hasuda (蓮田市)

Pickup: call to confirm · Drop-off available · Ash return available on request

Pickup
Not stated on the official site
Drop-off
Cremation available at the Saikatsu Funeral Hall Union (Kasukabe City). For residents of member municipalities (Hasuda City): communal cremation small (under 10kg) ¥5,000 / medium (10-20kg) ¥7,000 / large (20kg or more) ¥10,000; individual cremation small ¥10,000 / medium ¥14,000 / large ¥20,000. For residents outside member municipalities, a flat ¥20,000-¥30,000. Urns sold separately (3-sun ¥1,000 to 7-sun ¥3,000)
Ash return
For individual cremation, ash collection is possible (ashes are handed over the following day or later, all of the ashes are taken home; witnessing the cremation and picking bones from the furnace are not allowed). Ashes are not returned for communal cremation (only residents of the association's member municipalities may use individual cremation)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Hasuda (蓮田市)'s official pagesaikatsu.or.jp (in Japanese, checked July–August 2026)

If you want to be there to say goodbye

Sakado (坂戸市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site
Drop-off
Not stated on the official site
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Sakado (坂戸市)'s official pagecity.sakado.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Satte (幸手市)

Pickup: call to confirm · Drop-off available · Ash return available on request

Pickup
Not stated on the official site (Satte City does not handle pickup; guidance is for cremation at "Memorial Tone," run by the wide-area Tone Crematorium Association)
Drop-off
Individual drop-off at Memorial Tone (small animal usage fee): ¥6,000 (under 10kg) to ¥26,000 (40–under 60kg)
Ash return
For individual cremation, ash collection is possible (bring your own urn). Whether ashes are returned for communal cremation is not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Satte (幸手市)'s official pagecity.satte.lg.jp(料金はmemorial-tone.jp/組合公式サイトで確認) (in Japanese, checked July–August 2026)

If you want to be there to say goodbye

Tsurugashima (鶴ヶ島市)

No municipal pickup — you will need a private cremation service

Pickup
No program ("we do not collect deceased pets"; directs owners to request a pet funeral service)
Drop-off
No program (same as above)
Ash return
Not stated on the official site (not applicable)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Find a private pet cremation service (cost guide)
  3. For dogs, file a death notification within 30 days (how to)

Open Tsurugashima (鶴ヶ島市)'s official pagecity.tsurugashima.lg.jp (in Japanese, checked July–August 2026)

Find a private cremation service

Hidaka (日高市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site
Drop-off
Not stated on the official site
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Hidaka (日高市)'s official pagecity.hidaka.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Yoshikawa (吉川市)

They can come collect it · Drop-off available · Ash return available on request

Pickup
Collection by a contractor commissioned by the Environmental Division (communal cremation and communal burial), ¥7,000 per animal (regardless of weight)
Drop-off
Individual cremation at Koshigaya City Crematorium: under 10kg ¥8,000, 10kg to under 40kg ¥16,000, 40kg to under 60kg ¥24,000
Ash return
If collected by a contracted operator (communal cremation and communal burial), remains cannot be returned. Individual cremation at Koshigaya City Funeral Hall allows ash collection (take-home) after cremation (however, small animals such as birds or hamsters may leave no ashes)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Yoshikawa (吉川市)'s official pagecity.yoshikawa.saitama.jp (in Japanese, checked July–August 2026)

If you want to be there to say goodbye

Fujimino (ふじみ野市)

Pickup: call to confirm · Drop-off available · Ashes not returned

Pickup
Not stated on the official site (a city-designated collection/transport company can be requested; check the fee with the company)
Drop-off
¥1,000 for self-transport to Fujimino City / Miyoshi Town Environmental Center
Ash return
Not allowed (ashes cannot be returned after incineration). Those who want individual cremation with ash return are referred to "Shinonome no Sato" (¥20,000 per animal for residents of member municipalities; ash collection and pickup possible after cremation).
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Fujimino (ふじみ野市)'s official pagecity.fujimino.saitama.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Shiraoka (白岡市)

Pickup: call to confirm · Drop-off available · Ash return available on request

Pickup
Not stated on the official site
Drop-off
Cremation available at the Saikatsu Funeral Hall Union (Kasukabe City). For residents of member municipalities (Shiraoka City): communal cremation small (under 10kg) ¥5,000 / medium (10-20kg) ¥7,000 / large (20kg or more) ¥10,000; individual cremation small ¥10,000 / medium ¥14,000 / large ¥20,000. For residents outside member municipalities, a flat ¥20,000-¥30,000
Ash return
For individual cremation, ash collection is possible (ashes are handed over the following day or later, all of the ashes are taken home; witnessing the cremation and picking bones from the furnace are not allowed). Ashes are not returned for communal cremation (only residents of the association's member municipalities may use individual cremation)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Shiraoka (白岡市)'s official pagesaikatsu.or.jp (in Japanese, checked July–August 2026)

If you want to be there to say goodbye

Fees and conditions can change. Always confirm the latest details on the official page and with the office before you apply. 10 of these municipalities don't publish a fee on their official page, so you'll need to call to ask.

If you want to keep the ashes, or the municipal option doesn't work for you

Municipal pickup is communal cremation or burial as a rule, and most don't return the ashes. You also can't be present. If you want to keep the ashes, or be there until the end, a private pet cremation service is the option. In Saitama, 1 of the municipalities above have no pickup program at all for a pet you own. In this case too, a private service is the option.

The difference between communal, individual (unattended), and witnessed individual cremation is covered on ourTypes of cremation page; typical costs are on our Cremation costspage; and what to check when picking a company is on our Choosing a provider page. Whichever company you choose, confirm a total price with no surprise extras before you book. If you're not sure where to start, a nationwide referral service that gathers quotes from multiple providers is one way in.

Request a quote through Pet Sōgi 110-ban

Pet Kasou Happiness (ペット火葬ハピネス) is another mobile cremation option available nationwide. Its published rate is a starting price (¥5,500+), so confirm the full total here too before booking.

Contact Pet Kasou Happiness

If you live in a town or village not listed here

The list above covers Saitama's cities. Towns and villages have their own separate fees and programs, so call your local town or village office (often the environment or sanitation division) to ask. There are only three things you need to ask:

  1. The fee for pickup and for drop-off, separately
  2. Whether ashes are returned (most municipalities use communal cremation or burial, with no ash return)
  3. Any weight or size limit (some cap it at, for example, under 25kg)

If your local office can't help, a private service can be reached anywhere in Japan.

Get a cremation quote from a nationwide service

Nearby prefectures

If your pet passed away while visiting family, or you'd like to compare an option across a prefecture border, the other prefectures in the Kanto region are laid out the same way.

Comparing by price or ash return

Frequently asked questions

How much does it cost to have Saitama cremate or pick up a pet?

Among the 21 municipalities where we could confirm a drop-off fee on the official page, the cheapest is Niiza (新座市) at ¥420, and the highest is Yoshikawa (吉川市) at ¥8,000 (as of August 2026). Pickup (having them come collect it) usually costs extra in most cities, so check each city's card above for details.

Do municipalities in Saitama return the ashes?

In Saitama, the municipalities where we could confirm an ash-return option on the official page are Koshigaya (越谷市), Gyoda (行田市), Fukaya (深谷市), Ageo (上尾市), Hasuda (蓮田市), Satte (幸手市), Yoshikawa (吉川市), Shiraoka (白岡市). The rest use communal cremation or burial as a rule, and ashes are not returned. If you want to be certain of getting the ashes back, a private pet cremation service is the option.

Are there municipalities with no pickup program at all?

In Saitama, Tsurugashima (鶴ヶ島市) have no program for a pet you actually own. In this case, a private pet cremation service is the option.

Before I call the city office, what should I do first?

First, keep the body cool and settle it somewhere stable (especially urgent in summer). Then call your city or ward office. For dogs, you'll also need to file a death notification within 30 days. What to do on the day itself is covered on our "what to do right away" page.

If you spot an error in this content, please write to teisei@sonae-shippo.com — we'll check it and fix it promptly.