Pet Cremation and Municipal Pickup in Hyogo — Fees and How to Apply, 29 Cities

Last updated: August 8, 2026 (Re-checked against 792 official city pages nationwide)

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Pick your city below to see the fee, how to apply, and whether the ashes come back, with a link to that city's official page.

  • We checked each of Hyogo's 29 municipalities against its own official page (re-checked August 8, 2026)
  • Municipal pickup is communal cremation or burial as a rule, and ashes are not returned
  • If you want the ashes back, a private pet cremation service is the option

Besides a private cremation company, asking your municipality to take the body is another option when a pet dies. Below, we've summarized what each city in Hyogo states on its official site. Neither option is objectively right — it's reasonable to choose based on whether getting the ashes back matters to you.

Pick your city

Fees, ash return, and what to do — by city

Fees and conditions come from each city's official page. Phone numbers can change, so open the official page from each card's button and call the number listed there.

Kobe (神戸市)

They can come collect it · Drop-off ¥2,000 · Ashes not returned

Pickup
¥4,000 (free for animals of unknown ownership)
Drop-off
¥2,000
Ash return
No
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Kobe (神戸市)'s official pagecity.kobe.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Himeji (姫路市)

Pickup: call to confirm · Drop-off available · Ashes not returned

Pickup
Not stated on the official site (only mentions drop-off at the crematorium)
Drop-off
Nagoyama Funeral Hall. Residents: ¥3,000 for 20kg or under / ¥6,000 for over 20kg. Non-residents: ¥18,000 / ¥36,000
Ash return
Not allowed (communal cremation; ash collection not possible)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Himeji (姫路市)'s official pagecity.himeji.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Amagasaki (尼崎市)

Pickup ¥2,700 · Drop-off available · Ashes not returned

Pickup
¥2,700
Drop-off
¥1,300 (Clean Center, advance reservation required)
Ash return
Not allowed (no return of ashes/remains)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Amagasaki (尼崎市)'s official pagecity.amagasaki.hyogo.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Akashi (明石市)

They can come collect it · Drop-off available · Ashes not returned

Pickup
Dogs ¥5,000 / cats ¥4,000 / other ¥3,000 (phone reservation required)
Drop-off
Dogs ¥4,000 / cats ¥3,000 / other ¥2,000 (no reservation required)
Ash return
Not allowed (communal cremation)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Akashi (明石市)'s official pagecity.akashi.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Nishinomiya (西宮市)

They can come collect it · Drop-off available · Ash return: call to confirm

Pickup
¥2,700 (via the phone reception center)
Drop-off
¥1,350 (drop-off at the Cleaning Office, etc.)
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Nishinomiya (西宮市)'s official pagenishi.or.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Sumoto (洲本市)

They can come collect it · Drop-off available · Ashes not returned

Pickup
¥5,000 (pickup at home)
Drop-off
¥4,500 (drop-off at the city hall counter)
Ash return
Not allowed (explicitly stated that bone or ash remains cannot be collected)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Sumoto (洲本市)'s official pagecity.sumoto.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Ashiya (芦屋市)

They can come collect it · Drop-off: call to confirm · Ashes not returned

Pickup
Large dogs, etc. ¥3,050; medium dogs, etc. ¥2,540; small dogs, etc. ¥2,030 (per animal, also covers cats and small birds; visit on weekday afternoons 15:00-16:00. Free for stray animals)
Drop-off
Not stated on the official site (only home pickup is described)
Ash return
Not allowed (about six months from cremation to interment; ashes cannot be returned. Interred at the animal mound within Ashiya City Cemetery.)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Ashiya (芦屋市)'s official pagecity.ashiya.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Itami (伊丹市)

They can come collect it · Drop-off available · Ash return: call to confirm

Pickup
Dogs: large ¥3,500 / small ¥3,000; cats and small animals ¥2,000 (contact the Bulky Waste Reception Center)
Drop-off
Dogs ¥2,000, cats and small animals ¥1,000 (city-run crematorium; stray animals free)
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Itami (伊丹市)'s official pagecity.itami.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Aioi (相生市)

No pickup service · Drop-off available · Ashes not returned

Pickup
No (drop-off only)
Drop-off
¥3,000 (standard), ¥5,000 (large, 30kg or over); non-residents pay double
Ash return
No (ashes not returned)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Aioi (相生市)'s official pagecity.aioi.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Toyooka (豊岡市)

Pickup: call to confirm · Drop-off: call to confirm · Ashes not returned

Pickup
Put out at the garbage collection point in a city-designated combustible-waste bag (only the cost of the designated bag; no separate fee stated)
Drop-off
Not stated on the official site
Ash return
Not allowed (ashes cannot be collected)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金を教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee.

Open Toyooka (豊岡市)'s official pagecity.toyooka.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Kakogawa (加古川市)

Pickup: call to confirm · Drop-off available · Ashes not returned

Pickup
Not stated on the official site (no home pickup service)
Drop-off
Funeral hall drop-off: under 1kg ¥1,000 (residents) / ¥2,000 (non-residents), 1-20kg ¥2,000 / ¥4,000, 20-40kg ¥4,000 / ¥8,000, 40kg or more ¥6,000 / ¥12,000
Ash return
Not allowed (ash collection not possible)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Kakogawa (加古川市)'s official pagecity.kakogawa.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Ako (赤穂市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup
No home pickup
Drop-off
Funeral hall drop-off. Residents: with ash collection ¥5,000 / without ¥3,500; non-residents: with ash collection ¥15,000 / without ¥10,500
Ash return
Allowed (may not be possible depending on the type/size of animal; confirm in advance)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Ako (赤穂市)'s official pagecity.ako.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Nishiwaki (西脇市)

Pickup: call to confirm · Drop-off: call to confirm · Ash return available on request

Pickup
Not stated on the official site (no mention of home pickup)
Drop-off
Funeral hall drop-off: communal service / individual service (individual service costs double the communal service; the specific amount is only available in a PDF fee schedule and could not be confirmed directly)
Ash return
Ash collection allowed for individual cremation; not stated on the official site for communal cremation
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金を教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee.

Open Nishiwaki (西脇市)'s official pagecity.nishiwaki.lg.jp (in Japanese, checked July–August 2026)

If you want to be there to say goodbye

Takarazuka (宝塚市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site
Drop-off
Not stated on the official site
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Takarazuka (宝塚市)'s official pagecity.takarazuka.hyogo.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Miki (三木市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup
No home pickup
Drop-off
Drop off at Mikiyama Saijo. Communal cremation ¥4,000 per animal (ash collection not possible); individual cremation ¥10,000 per animal (ash collection possible).
Ash return
Individual cremation only
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Miki (三木市)'s official pagecity.miki.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Takasago (高砂市)

They can come collect it · Drop-off available · Ashes not returned

Pickup
Pickup available for residents (no specified time slot). Residents: under 20kg ¥4,000 / 20kg or more ¥6,000
Drop-off
Drop-off at Takasago Crematorium. Residents: under 20kg ¥2,000 / 20kg or more ¥4,000
Ash return
Not allowed (no collecting the bones after cremation)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Takasago (高砂市)'s official pagecity.takasago.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Kawanishi (川西市)

They can come collect it · Drop-off: call to confirm · Ash return: call to confirm

Pickup
Staff pick up from the home (apply weekday mornings, visit in the afternoon): adult dogs, etc. ¥4,160 per animal (pickup ¥2,000 + crematorium usage fee ¥2,160); cats, birds, etc. ¥3,960 per animal (pickup ¥1,800 + crematorium usage fee ¥2,160)
Drop-off
Not stated on the official site
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Kawanishi (川西市)'s official pagecity.kawanishi.hyogo.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Ono (小野市)

Pickup: call to confirm · Drop-off available · Ashes not returned

Pickup
No home pickup
Drop-off
Drop-off at Ono-Kato Wide-Area Administrative Union Funeral Hall (Yusuien). ¥5,000 per animal (for Ono City / Kato City residents, communal cremation)
Ash return
Not allowed (communal cremation, so ashes cannot be collected)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Ono (小野市)'s official pageonokato.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Sanda (三田市)

Pickup: call to confirm · Drop-off available · Ashes not returned

Pickup
No home pickup
Drop-off
Drop off at Sanda City Seien, ¥3,000 per animal (resident owners only)
Ash return
Not allowed (animals are not cremated individually, so ashes are not returned)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Sanda (三田市)'s official pagecity.sanda.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Kasai (加西市)

Pickup: call to confirm · Drop-off available · Ashes not returned

Pickup
No home pickup
Drop-off
Drop-off at Kasai City crematorium: ¥5,000 for residents / ¥15,000 for non-residents (per animal)
Ash return
Not allowed (crematoriums that allow ash collection are limited; other facilities are suggested)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Kasai (加西市)'s official pagecity.kasai.hyogo.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Tanbasasayama (丹波篠山市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup
Not stated on the official site (the ordinance only regulates cremation services; no mention of pickup)
Drop-off
Funeral hall drop-off. Residents ¥5,000 / non-residents ¥15,000 (per animal)
Ash return
Not stated on the official site (the ordinance has no provision on ash collection)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Tanbasasayama (丹波篠山市)'s official pagecity.tambasasayama.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Yabu (養父市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup
No home pickup (accepted only at the Citizens Affairs Division; not at regional branch offices)
Drop-off
Drop-off at Seireien; advance reservation required. Residents, no ash collection: ¥3,500 (under 5kg) / ¥5,000 (5-10kg) / ¥7,500 (10-20kg) / ¥10,000 (20kg or more); with ash collection: ¥7,000 / ¥10,000 / ¥15,000 / ¥20,000. Non-residents pay double.
Ash return
Allowed (request at time of reservation; up to 3 per day)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Yabu (養父市)'s official pagecity.yabu.hyogo.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Tanba (丹波市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site
Drop-off
Apply and drop off directly at Kashiwabara Crematorium Tsutsujien (fee not stated on the official site; see attached PDF for details)
Ash return
Allowed (ash collection performed by funeral hall staff; bring a container for the ashes)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Tanba (丹波市)'s official pagecity.tamba.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Minamiawaji (南あわじ市)

They can come collect it · Drop-off available · Ashes not returned

Pickup
¥3,850 per case (contact the Environment Division)
Drop-off
¥2,200 per case (drop-off at the Environment Division, City Hall main building)
Ash return
Not allowed (collecting the bones after cremation is not allowed)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Minamiawaji (南あわじ市)'s official pagecity.minamiawaji.hyogo.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Asago (朝来市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup
No home pickup
Drop-off
Drop-off at Asago City crematorium. Under 20kg: residents ¥3,500 (no ashes returned) to ¥14,000 (ashes returned); 20kg or more: residents ¥7,000 to ¥14,000. Non-residents pay double.
Ash return
Allowed (when individual cremation is selected, staff perform the ash collection)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Asago (朝来市)'s official pagecity.asago.hyogo.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Awaji (淡路市)

Pickup: call to confirm · Drop-off available · Ashes not returned

Pickup
Not stated on the official site (no mention of on-site pickup)
Drop-off
Drop-off at Yuhigaoka Clean Center. ¥1,100 per animal (dedicated small-animal furnace, tax included)
Ash return
Not allowed (ashes cannot be taken home)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Awaji (淡路市)'s official pagecity.awaji.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Shiso (宍粟市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup
Not stated on the official site (no mention of home pickup)
Drop-off
Drop off at Ajisai-en / Shiragiku-en, phone ahead required. With ash collection (for deceased animals): resident ¥8,182 + tax / non-resident ¥24,546 + tax. Without ash collection, 20kg and over: resident ¥4,546 + tax / non-resident ¥13,637 + tax. Without ash collection, under 20kg: resident ¥3,637 + tax / non-resident ¥10,909 + tax.
Ash return
Allowed (if the ash-collection option is selected)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Shiso (宍粟市)'s official pagecity.shiso.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Kato (加東市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup
Not stated on the official site (no mention of home pickup)
Drop-off
Choose between 2 facilities: Ono-Kato Crematorium Yusuien ¥5,000 per animal, or Ono Clean Center ¥1,000 per animal (both require phone application)
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Kato (加東市)'s official pagecity.kato.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Tatsuno (たつの市)

Pickup: call to confirm · Drop-off: call to confirm · Ashes not returned

Pickup
Not verified
Drop-off
Drop-off allowed (Tsukushinooka Funeral Hall [Tatsuno, Ibogawa, Mitsu areas]: no reservation required / Kobushien [Shingu area]: reservation required at Shingu General Branch Office. Fee not stated on the official site)
Ash return
No (communal cremation, so ash collection is not possible)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金を教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee.

Open Tatsuno (たつの市)'s official pagecity.tatsuno.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Fees and conditions can change. Always confirm the latest details on the official page and with the office before you apply. 5 of these municipalities don't publish a fee on their official page, so you'll need to call to ask.

If you want to keep the ashes, or the municipal option doesn't work for you

Municipal pickup is communal cremation or burial as a rule, and most don't return the ashes. You also can't be present. If you want to keep the ashes, or be there until the end, a private pet cremation service is the option.

The difference between communal, individual (unattended), and witnessed individual cremation is covered on ourTypes of cremation page; typical costs are on our Cremation costspage; and what to check when picking a company is on our Choosing a provider page. Whichever company you choose, confirm a total price with no surprise extras before you book. If you're not sure where to start, a nationwide referral service that gathers quotes from multiple providers is one way in.

Request a quote through Pet Sōgi 110-ban

Pet Kasou Happiness (ペット火葬ハピネス) is another mobile cremation option available nationwide. Its published rate is a starting price (¥5,500+), so confirm the full total here too before booking.

Contact Pet Kasou Happiness

If you live in a town or village not listed here

The list above covers Hyogo's cities. Towns and villages have their own separate fees and programs, so call your local town or village office (often the environment or sanitation division) to ask. There are only three things you need to ask:

  1. The fee for pickup and for drop-off, separately
  2. Whether ashes are returned (most municipalities use communal cremation or burial, with no ash return)
  3. Any weight or size limit (some cap it at, for example, under 25kg)

If your local office can't help, a private service can be reached anywhere in Japan.

Get a cremation quote from a nationwide service

Nearby prefectures

If your pet passed away while visiting family, or you'd like to compare an option across a prefecture border, the other prefectures in the Kinki (Kansai) region are laid out the same way.

Comparing by price or ash return

Frequently asked questions

How much does it cost to have Hyogo cremate or pick up a pet?

Among the 22 municipalities where we could confirm a drop-off fee on the official page, the cheapest is Itami (伊丹市) at ¥1,000, and the highest is Tanbasasayama (丹波篠山市) at ¥5,000 (as of August 2026). Pickup (having them come collect it) usually costs extra in most cities, so check each city's card above for details.

Do municipalities in Hyogo return the ashes?

In Hyogo, the municipalities where we could confirm an ash-return option on the official page are Nishiwaki (西脇市). The rest use communal cremation or burial as a rule, and ashes are not returned. If you want to be certain of getting the ashes back, a private pet cremation service is the option.

Before I call the city office, what should I do first?

First, keep the body cool and settle it somewhere stable (especially urgent in summer). Then call your city or ward office. For dogs, you'll also need to file a death notification within 30 days. What to do on the day itself is covered on our "what to do right away" page.

If you spot an error in this content, please write to teisei@sonae-shippo.com — we'll check it and fix it promptly.