Pet Cremation and Municipal Pickup in Hokkaido — Fees and How to Apply, 35 Cities

Sapporo (札幌市)

No pickup service · Drop-off available · Ashes not returned

Pickup

No (drop-off only)

Drop-off

Dogs/cats ¥6,000, etc., set by animal type (see source for details)

Ash return

No (communal burial; memorial monument)

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Sapporo (札幌市)'s official pagecity.sapporo.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Asahikawa (旭川市)

Not stated on the official page — call the office to confirm

Pickup

Not stated on the official site

Drop-off

Not stated on the official site

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Asahikawa (旭川市)'s official pagecity.asahikawa.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Hakodate (函館市)

No pickup service · Drop-off Free · Ashes not returned

Pickup

No (drop-off only)

Drop-off

Free

Ash return

Not allowed (communal cremation; no return regardless of reason)

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Hakodate (函館市)'s official pagecity.hakodate.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Otaru (小樽市)

No pickup service · Drop-off available · Ashes not returned

Pickup

No (no mention of home pickup)

Drop-off

Bring to the Dog Control Center; cremation fee by weight: large (over 15kg) ¥5,000 / medium (1kg to 15kg) ¥4,000 / small (under 1kg) ¥2,000

Ash return

Not allowed (communal cremation; witnessing the cremation and return of ashes are not possible)

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Otaru (小樽市)'s official pagecity.otaru.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Muroran (室蘭市)

Not stated on the official page — call the office to confirm

Pickup

Not stated on the official site

Drop-off

Not stated on the official site

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Muroran (室蘭市)'s official pagecity.muroran.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Kushiro (釧路市)

Fee not verified — call the office to confirm

Pickup

Not verified

Drop-off

Not verified

Ash return

Not verified

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Kushiro (釧路市)'s official pagecity.kushiro.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Obihiro (帯広市)

No municipal pickup — you will need a private cremation service

Pickup

No program (pets not covered; on private land, only ownerless remains can be bagged and brought out after contacting the Cleaning Services Division)

Drop-off

No program (pets not covered)

Ash return

No program (no cremation program at all; only directs owners to a private pet cemetery)

1. Keep the body cool and settle it somewhere stable (how to)
2. Find a private pet cremation service (cost guide)
3. For dogs, file a death notification within 30 days (how to)

Open Obihiro (帯広市)'s official pagecity.obihiro.hokkaido.jp (in Japanese, checked July–August 2026)

Find a private cremation service

Kitami (北見市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup

Pickup and transport can be requested (the fee schedule does not list a separate rate from drop-off)

Drop-off

¥1,500 (per animal)

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Kitami (北見市)'s official pagecity.kitami.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Yubari (夕張市)

No pickup service · Drop-off: call to confirm · Ash return: call to confirm

Pickup

No program (not collected through regular garbage collection; note says "contact the city")

Drop-off

Not stated on the official site (contact the office)

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Yubari (夕張市)'s official pagecity.yubari.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Iwamizawa (岩見沢市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup

Not stated on the official site

Drop-off

¥13,000 per visit (Iwamizawa residents only, not available to non-residents). At Joan-den (crematorium), reservation required in advance; the animal cremation furnace runs 3 times a day (9:00 am / 2:30 pm / 4:00 pm)

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Iwamizawa (岩見沢市)'s official pagecity.iwamizawa.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Abashiri (網走市)

Fee not verified — call the office to confirm

Pickup

Not verified

Drop-off

Not verified

Ash return

Not verified

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Abashiri (網走市)'s official pagecity.abashiri.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Rumoi (留萌市)

Not stated on the official page — call the office to confirm

Pickup

Not stated on the official site

Drop-off

Not stated on the official site

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Rumoi (留萌市)'s official pagee-rumoi.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Tomakomai (苫小牧市)

No municipal pickup — you will need a private cremation service

Pickup

No (the city-run animal crematorium closed on March 31, 2024; the policy since then is to use private pet funeral companies. No mention of home pickup.)

Drop-off

No (same as above. For low-income households only [applicant and all household members tax-exempt], temporary storage of the body for up to 4 months is available in front of the caretaker's office at Takaoka Cemetery — this is not cremation)

Ash return

Not applicable (no regular cremation or ash-return program, since the city-run crematorium is closed. Temporary custody for low-income households is temporary storage of the remains; when returned, they are handed over in a cardboard box, etc.)

1. Keep the body cool and settle it somewhere stable (how to)
2. Find a private pet cremation service (cost guide)
3. For dogs, file a death notification within 30 days (how to)

Open Tomakomai (苫小牧市)'s official pagecity.tomakomai.hokkaido.jp (in Japanese, checked July–August 2026)

Find a private cremation service

Wakkanai (稚内市)

Not stated on the official page — call the office to confirm

Pickup

Not stated on the official site

Drop-off

Not stated on the official site

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Wakkanai (稚内市)'s official pagecity.wakkanai.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Bibai (美唄市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup

Not stated on the official site

Drop-off

Drop-off at the crematorium (limited to small animals owned by Bibai City residents): 10kg or more ¥10,000 / 5kg to under 10kg ¥9,000 / under 5kg ¥8,000. Apply by phone to the crematorium (0126-63-3394).

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Bibai (美唄市)'s official pagecity.bibai.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Ashibetsu (芦別市)

No pickup service · Drop-off available · Ash return: call to confirm

Pickup

No (drop-off cremation only; no mention of home pickup)

Drop-off

When cremating a pet: under 10kg ¥7,500 / 10kg and over ¥9,200 (Waste Processing Center)

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Ashibetsu (芦別市)'s official pagecity.ashibetsu.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Ebetsu (江別市)

No pickup service · Drop-off available · Ash return: call to confirm

Pickup

No (no mention of home pickup; drop-off at the crematorium only)

Drop-off

Animal crematorium usage fee: ¥550 per animal if ashes are not taken home, ¥4,500 per animal if ashes are taken home (Ebetsu City crematorium, reservation required, for city residents)

Ash return

Allowed (¥4,500 per animal if taking the ashes home; ¥550 for communal cremation if not taking them home)

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Ebetsu (江別市)'s official pagecity.ebetsu.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Akabira (赤平市)

No pickup service · Drop-off available · Ashes not returned

Pickup

No (drop-off only; no mention of home pickup)

Drop-off

Processing fee ¥120 per kilogram (drop-off at Naka-Sorachi Sanitation Facility Association / Recycle Clean, Takikawa City)

Ash return

Not allowed (officially states clearly "This facility is not a pet cemetery (crematorium) or similar, so we do not provide memorial services or hand over ashes")

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Akabira (赤平市)'s official pagecity.akabira.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Monbetsu (紋別市)

Not stated on the official page — call the office to confirm

Pickup

Not stated on the official site

Drop-off

Not stated on the official site

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Monbetsu (紋別市)'s official pagemombetsu.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Shibetsu (士別市)

Not stated on the official page — call the office to confirm

Pickup

Handled through regular waste collection (place in a designated waste bag and put it out. No special additional fee stated).

Drop-off

Direct drop-off at the Environmental Center is allowed (bring in a clear or semi-transparent bag; fee not stated on the official site)

Ash return

Not stated on the official site (handled as waste disposal, not a cremation/ash-return program)

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Shibetsu (士別市)'s official pagecity.shibetsu.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Nayoro (名寄市)

No pickup service · Drop-off: call to confirm · Ash return: call to confirm

Pickup

No (city pickup was discontinued as of April 2025. You must either dispose of it yourself in a landfill waste bag or hire a licensed general waste collection company. Using a company incurs a fee, but the amount depends on the company.)

Drop-off

Self-transport to the final disposal site allowed (fee not stated on the official site)

Ash return

Not stated on the official site (treated as waste disposal, not a cremation program)

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Nayoro (名寄市)'s official pagecity.nayoro.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Mikasa (三笠市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup

Not stated on the official site (no mention of on-site pickup)

Drop-off

Crematorium 'Kashiwanosato Seien' animal furnace usage fee (residents / non-residents): small animals under 2kg ¥5,000 / ¥10,000; under 20kg ¥10,000 / ¥20,000; 20kg or more ¥15,000 / ¥30,000

Ash return

Stated on the official site: it notes that, due to the nature of the animal cremation furnace, bones may not remain after cremating small animals

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Mikasa (三笠市)'s official pagecity.mikasa.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Nemuro (根室市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup

Not stated on the official site (no mention of on-site pickup)

Drop-off

Cremation facility 'Sokoen' usage fee (residents / non-residents): under 1kg ¥5,000 / ¥8,000; under 10kg ¥10,000 / ¥16,000; 10kg or more ¥15,000 / ¥24,000 (¥3,000 discount for cremation of a registered dog)

Ash return

Allowed (states that for pets under 1kg wanting ash collection, the under-10kg fee applies; for other weight categories, whether ashes are returned is not explicitly stated)

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Nemuro (根室市)'s official pagecity.nemuro.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Chitose (千歳市)

No pickup service · Drop-off: call to confirm · Ash return available on request

Pickup

No (states clearly "The city does not collect these, so please do not put them out at garbage collection points")

Drop-off

If ashes are not needed, direct drop-off at the Environmental Center is possible; fee is ¥60 per 10kg. If you wish to collect ashes, apply at Chitose City Crematorium (phone 0123-22-2250; cremation fee not stated on this page).

Ash return

Allowed (ashes can be collected at Chitose City Funeral Hall; drop-off at the Environmental Center assumes no ash collection needed)

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金を教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee.

Open Chitose (千歳市)'s official pagecity.chitose.lg.jp (in Japanese, checked July–August 2026)

If you want to be there to say goodbye

Takikawa (滝川市)

Fee not verified — call the office to confirm

Pickup

Not verified

Drop-off

Not verified

Ash return

Not verified

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Takikawa (滝川市)'s official pagecity.takikawa.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Sunagawa (砂川市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup

Not stated on the official site (no mention of on-site pickup)

Drop-off

Sunagawa District Health and Sanitation Union Crematorium Ordinance, appended table, animal furnace usage fee (member municipalities): pets under 5kg ¥4,910; pets/small animals 5kg to under 10kg ¥6,140; pets 10kg or more ¥8,590

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Sunagawa (砂川市)'s official pagecity.sunagawa.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Utashinai (歌志内市)

Not stated on the official page — call the office to confirm

Pickup

Not stated on the official site

Drop-off

Not stated on the official site

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Utashinai (歌志内市)'s official pagecity.utashinai.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Fukagawa (深川市)

Pickup: call to confirm · Drop-off available · Ashes not returned

Pickup

Not stated on the official site (only describes owners transporting remains themselves to the Kita-Sorachi Sanitation Center Association; no pickup service mentioned)

Drop-off

¥100 per kilogram (self-transport to the Kita-Sorachi Sanitation Center Union)

Ash return

Not allowed (states clearly "Cremated ashes cannot be returned")

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Fukagawa (深川市)'s official pagecity.fukagawa.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Furano (富良野市)

Not stated on the official page — call the office to confirm

Pickup

Not stated on the official site

Drop-off

Not stated on the official site

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Furano (富良野市)'s official pagecity.furano.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Noboribetsu (登別市)

Pickup: call to confirm · Drop-off available · Ashes not returned

Pickup

Not stated on the official site

Drop-off

¥800 for up to 100kg (self-transport to the Crinkle Center)

Ash return

Not allowed (states clearly "Handing over of cremated ashes, etc. is not possible")

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Noboribetsu (登別市)'s official pagecity.noboribetsu.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Eniwa (恵庭市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup

Not stated on the official site (only guidance to drop off at Keijoden)

Drop-off

Fee by weight (Keijoden, phone reservation required). Under 1kg: no ash collection ¥3,000 / ash collection ¥5,000; 1kg to under 5kg: ¥6,000 / ¥8,000; 5kg to under 15kg: ¥10,000 / ¥12,000; 15kg or more: ¥15,000 / ¥17,000.

Ash return

Allowed (ashes returned if the ash-collection plan is selected; phone reservation required)

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Eniwa (恵庭市)'s official pagecity.eniwa.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Date (Hokkaido) (伊達市(北海道))

Not stated on the official page — call the office to confirm

Pickup

Not stated on the official site

Drop-off

Not stated on the official site

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Date (Hokkaido) (伊達市(北海道))'s official pagecity.date.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Kitahiroshima (北広島市)

Not stated on the official page — call the office to confirm

Pickup

Not stated on the official site

Drop-off

Not stated on the official site

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Kitahiroshima (北広島市)'s official pagecity.kitahiroshima.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Ishikari (石狩市)

Pickup: call to confirm · Drop-off available · Ash return available on request

Pickup

Not stated on the official site

Drop-off

¥120 per 10kg (drop-off at Kita-Ishikari Sanitation Center; under 10kg is rounded up)

Ash return

Not returnable (because it is cremated communally with other dogs and cats)

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Ishikari (石狩市)'s official pagecity.ishikari.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to be there to say goodbye

Hokuto (北斗市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup

Yes (if an animal has died on residential property, contact the City Hall Environment Division and the city will collect it; no fee stated)

Drop-off

Free (drop-off at Clean Oshima, 105 Tateno, Hokuto City)

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Hokuto (北斗市)'s official pagecity.hokuto.hokkaido.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes